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Contributions
William F. Waters and John Andrews
Northern Michigan University, Marquette, Michigan 1999
ARE WE TOO SERIOUS?
THE VALUE OF HUMOR IN CRIMINAL JUSTICE WORK
"We are all here for a spell. Get all the good laughs you
can."
Will Rogers
Some years ago an article appeared in a newspaper about two Midwest
police officers who had developed a humorous routine for responding to
selected domestic dispute calls. One night they were dispatched to a
marital dispute and in their rush out of the squad car grabbed each others
hats. Not until they were facing the angry husband on the doorstep did
they realize they had made this mistake. One had a small hat perched atop
his large head while the other had a big hat covering the top half of his
small head. They looked so odd that even the fuming husband managed a
slight chuckle.
This fateful accident eventually became a finely tuned act which the
cops use as part of their domestic dispute response repertoire. When the
time is right they pull down their hats so that their ears stick out,
loosen their ties, button their shirts askew and rap on the door with a
"shave and a haircut" beat. Sometimes, they will even put on
over-sized glasses and Grocho noses. "Is that your car down there
with the lights on?" they deadpan. The serious sounding but odd
looking duo often elicits smiles from the disputants. The team then knows
it can continue the humor routine a bit longer and maybe bring about a
successful reconciliation. For these two cops, judicious and purposeful
clowning diffuses hostility and deters potential violence. And for them it
is more effective in some instances that a traditional police approach,
although both concede that the use of humor must be well timed and
prudent.
Recently a criminal justice student at Northern Michigan University -
who also works as a full-time corrections officer - kept a journal about
his job for a class project. Every day he made notes about what he
observed or overheard on the job. Surprisingly, many of his observations
were of inmates and staff and the humorous things they said and did.
Humor, he found, was pervasive. Although much of it was of a dark and
personally exploitative nature it was humor nonetheless in the sense that
it was intended to induce laughter or amusement. It permeated, even
dominated, many of the conversations among inmates and between inmates and
staff. It punctuated communication among staff in their discussion of work
and of their relationships with each other and with inmates. It was
omnipresent in speech, in behavior and in attitudes. The student's journal
revealed a curious yet quite obvious fact: humor plays a big role and may
well serve an important function in correctional facilities. Both inmates
and staff use it as a way of coping with the grim circumstances of their
lives and/or their work.
The role of humor in the practice of criminal justice goes beyond
prisons. Pogrebin and Poole (1988), in their examination of the strategic
uses of humor among police officers, suggest that humor is a well
established resource serving at least three purposes.
First, it helps to expose commonly shared experiences and concerns
which could not otherwise be expressed. Humor provides the means to test
the attitudes, perceptions or feelings of other group members. Second,
humor promotes social solidarity. Mutual ribbing and teasing allow group
members to recognize that they can laugh at each other without ill intent
since they have a shared communal relationship. Group solidarity and
bonding is strengthened and enhanced by humor. Third, humor is a coping
strategy used often to manage a variety of forces beyond one's direct and
immediate control. Gallows humor, for example, can be used to transform
crises and tragedy into something less threatening.
Pogrebin and Poole (1988) also identify four different types of humor used
by police but which can apply easily to corrections and jail officers
given the similarities in work and clientele. They are: jocular
aggression, audience degradation, diffusion of danger/tragedy, and
normative neutralization. Jocular aggression represents humorous attacks
against supervisory or management personnel. It is a way subordinates in a
group can collectively denounce departmental policies and regulations or
the directives and orders of superiors in an acceptable manner. Jocular
aggression thus avoids a direct confrontation with a superior that could
lead to organizational sanctions.
Audience degradation serves to promote a sense of moral superiority and to
maintain the dichotomy between the officer and the client and/or public.
"Naming" is inherent in this kind of humor and refers to the
process by which police classify people as social objects such as
"scumbag," "asshole," "puke," and
"bimbo."
Diffusion of danger/tragedy is effected among police by way of joking
about dangerous interactions and threatening encounters. Officers are
expected not to show fear or even to admit to being afraid because it may
be seen by others as a sign of weakness. Through humor however, police
officers can empathize with each other's feelings of fear and
vulnerability. Joking about dangerous interactions provide a way for
officers to express their emotions without damaging their professional
image as confident and fearless. Furthermore, the humorous treatment of
danger and tragedy promotes its normalization as just part of the job.
Normative neutralization is a process by which circumstances are explained
or interpreted and by extension, understood within a humor context as a
way of justifying discretionary action by police officers. The
administration of "street justice" by officers who feel that
policy, procedure and sometimes, even the law itself, impede true justice
is often discussed among officers within an informal, humor context as a
way of normalizing and neutralizing the negative implications of such
action.
It is difficult to argue against the functional role of humor in police
work as reinforced by the research above. Likewise, the anecdotal
references noted in the student journal suggest a useful role for humor in
institutional corrections. However, the role of humor extends far beyond
the strategic. Humor is, in fact, a life saver.
"A merry heart doeth good like a medicine"
Proverbs 17:22
In his book ANATOMY OF AN ILLNESS, Norman Cousins tells of his personal
experience with the healing powers of laughter as he battled with a
debilitating and potentially fatal disease. Cousins was diagnosed with a
rare, neurological condition called Ankylosing spondylitis. There was no
cure. His physician told him he should prepare for death. Since he was not
ready to die he decided to manage his own physiological destiny. Cousins
took to his bed with a cache of Marx Brothers and " Candid
Camera" video tapes which he watched and literally laughed himself
back to health. To make a long story short, he lived and thrived - even
survived a serious coronary attack - with the help of humor and the
laughter it evoked. Cousins became a living icon for those promoting and
practicing humor as therapeutic and healing.
Norman Cousins' insight into humor and health gained him an appointment as
an adjunct professor at the UCLA School of medicine. There he established
a "Humor Task Force" to coordinate research exploring the effect
of humor and laughter on the human body. In his book HEAD FIRST: THE
BIOLOGY OF HOPE, he reports on this research. His fascinating story
punctuates the simple yet profound finding that humor produces more than
just laughter. It elicits important biological and chemical changes in the
body. It can positively effect the blood pressure, oxygenate the blood,
facilitate digestion and even suppress stress-related hormones. There may
even be a relation between laughter and the release of endorphines - the
body's own natural pain killers. In his book, Cousins explains how the
ability to laugh can dispense positive emotions like hope, joy, faith and
confidence. Thanks to Cousins and others like William Frye Jr. M.D. who
has done research on the physiology of laughter for over 40 years there is
growing support in the medical profession for humor as therapy. Laughter
is likened "to" internal jogging.
LOBOTOMY: n. An operation performed to correct a sagging bottom.
It seems utterly incongruous that tragedy could generate humor. Yet
history illustrates that even through the worst human misery and anguish,
humor survives. Take, for example, this witticism which emerged from a
Nazi concentration camp:
Hitler consulting an astrologer:
Hitler:" When will I die, Herr
Astrologer?"
Astrologer: "On a Jewish holiday, Herr
Hitler."
Hitler: "Yes, but which Jewish holiday, Herr
Astrologer?"
Astrologer: "Herr Hitler, any day you die will be a
Jewish holiday!"
Frankl (1963:68) writes of the critical role humor played in his survival
of the Nazi death camps:
"Humor was another of the soul's weapons in the fight for self
preservation. It is well known that humor, more than anything else in the
human make-up, can afford an aloofness and an ability to rise above any
situation, even if only for a few seconds. I practically trained a friend
who worked next to me on the building site (in the concentration camp) to
develop a sense of humor. I suggested to him that we should promise each
other to invent at least one amusing story daily, about some incident that
would happen one day after our liberation."
Jerry Zolten, a speech professor at Pennsylvania State University, studied
the jokes that circulated after the mid-air explosion of the Challenger
space shuttle in 1988 (Green,1993:117) Only days after the event, while
family members and the nation mourned, jokes such as the following
emerged:
Question: What does NASA stand for?
Answer: Need Another Seven Astronauts.
"They were a way to vent socially unacceptable material," Zolten
concluded. He found that while the shuttle jokes were offensive to others,
they were still likely to repeat them. They were a coping or defense
mechanism against the awful uncertainties and unfairness of human life
that were embodied in the Challenger and other tragedies suffered
collectively or individually.
One finds a great deal of humor in the daily news about crime - the robbery
that falls apart when the barrel falls off the gun the robber is pointing
at the clerk; the report of the man in the phone booth being robbed by a
pair of thieves armed with snapping turtles; the Easter Bunny mugging.
These are just a few examples of the humor which can be found in crime and
criminals.
Jay Leno's book "POLICE BLOTTER: REAL-LIFE CRIME HEADLINES" is
160 pages of columns from newspapers around the country about criminals,
police officers, courts and jails. They all have a humorous hook or twist
and together they make this simple point quite clear: even something as
serious as crime and the way we deal with it can often have a humorous
angle or dimension if we look for it and allow ourselves to respond to it.
A few more examples include: an off-duty officer at a tavern who
accidentally shoots another officer in the neck when he fires a miniature
gun he'd thought was a cigarette lighter; A call about a male subject
throwing a turkey at a female; a woman who stabbed her daughter on
Mother's Day after an argument over who was the better mother.
Criminal behavior is often a manifestation of some of man's less desirable
traits. Greed, ignorance, hate and anger are reflected in crime. Our usual
inclination is to amplify, generalize and dwell upon this bleak side of
human nature when working with crime and criminals. We may even take on
some of it ourselves and begin to think of all this negativity as the only
reality. But we can get beyond this limited perspective. We all know deep
down that there is a much wider vista which includes other possibilities.
Humor and the laughter which accompanies it reflects a way of life and
living which denies nothing but opens to everything. It opens to the human
capacity in us all - suppressed as it may be in many us - to laugh when
others around us insist that laughter is not allowed; to find humor where
others insist that only despair and suffering can exist; to lighten-up
when everyone and everything tells us to tighten-up.
We wonder if criminal justice practitioners do not have something to learn
from medicine. That profession seems to be off and running with all that
humor and laughter has to offer the healing process. Can we continue to
ignore the positive, life-changing effects of humor and it's potential for
good things in criminal justice? If we can move beyond the barriers -
understandable but largely self-imposed emotional hang-ups to dealing with
certain issues and people in anything but the serious mode - perhaps there
is a professional awakening just waiting to happen! One can speculate
happily about what kind of a person might come out of a jail or
corrections facility which has the following phrase chiseled above it's
entry rather than the more common and solemn inscriptions.
"You can't help growing older, but you can help growing old.
Father time is going to keep on marching for all of us - we can't stop the
hands of the clock and some hardening of the arteries. But we can stop and
even reverse some hardening of the attitudes. If you stand rigidly in the
face of stress, you are much more easily knocked off balance but if you
are flexible mentally and can laugh at yourself you're in a much better
position to role with the punch."
George Burns
George Burns lived to be 100 years old and attributed his long life to
growing up around and living with plenty of humor and laughter.
Let's be candid with ourselves. We in criminal justice are very much
committed to serious, unyielding stuff like bureaucracies, regulations and
the law. We like the structure it provides in an otherwise uncertain
environment. But this very structure tends to inhibit spontaneity and
creativity. On that day when the Truth is finally revealed to us, much of
what we do in criminal justice -especially in jails - will be shown to be
as much art as science. The true professional on the jail staff is the one
who can combine science and art1 seriousness and humor, spontaneity and
rules in a truly harmonious blend reflecting the value of each. The art
part of this blend embraces humor because it serves a holistic openness to
the human condition. humor tends to invite while seriousness tends to
restrict. When one is in the humor mode one is challenged to use a
multitude of artful abstractions in a variety of fitting combinations all
of which are compatible with a clown persona. Can one be a professional
and a clown? (Can one be a clown and a cop?)
It is unfortunate that presently in criminal justice work a wondrously
humorous nature with it's spontaneous, even child-like, qualities might
well be interpreted as naiveté and vulnerability and therefore
inconsistent with tough-minded dedication to public safety. Indeed, these
are characteristics to be avoided like the plague in the serious, highly
regulated work environment of the criminal justice system. But in reality
a humorous nature is as much or more a reflection of a love of life and a
joy of living. Are these not values important to controlling crime and
changing a criminal behavior? (Not to mention making work behind bars a
bit more bearable!)
As one ponders the place for humor in criminal justice work one thinks of
such issues as:
How much or how little humor and laughter was there in the lives of the
emotionally desperate people who populate our jails?
How and why did so many of these people learn to take themselves so
seriously that they are unable or unwilling to take themselves less so?
Why is so much of the humor in jails - and outside of jails for that
matter - at the expense of someone else? And what does this say about the
role of humor in self-identity, relationships, psychic health and society?
How can jail administrators, policy-makers and trainers capitalize more
fully and positively upon the humor already extant in jails and prisons?
How much pain and suffering is expressed as well as covered-up by way of
the socially accepted vehicle of exploitative humor?
How much anger, hostility and aggression is reflected in dark, gallows
humor and laughter at someone else's expense?
There is so much hate, fear, anger and resentment within the inmate
population (not to mention the staff). But these emotions are inimical
with a well cultivated, healthy sense of humor. Could we work harder in
criminal justice at fostering and developing a structured1 institutional
approach to humor as a policy tool? One can only wonder what possibilities
might exist by including humor in Jail training as a legitimate human
relations tool.
Hansot (1979) argues that humor has a number of important roles or -
functions in organizations. It integrates, expresses skepticism,
contributes to flexibility and adaptiveness, and indicates status. Humor
can be used for distancing but it can also work to socialize and include.
Most important, humor can illuminate and change frames of reference so as
to indicate that any single definition of a situation is arbitrary. To
illustrate this very important role of humor, consider this story about
Marcus Foster when he was superintendent of schools in Oakland,
California. A panicked high school principal called Foster to ask for
help: "Twenty-five armed Black Panthers are standing outside my
office!" Foster responded immediately, "Think of them as Pink
Panthers," and hung up the phone. The humor in the idea of "pink
panther" enabled the principal to handle the situation brilliantly.
Conclusion
As long as it is not at someone else's expense, why not take your humor
where you find it. This seems to be the message of those who are
discovering the value in laughter. You will be healthier and happier and
you will likely help do the same for those around you. Maybe we could take
this message one step further: take your humor where you don't find it. Do
what you can as a jail professional and as a human being to bring laughter
into the profession and the world. There can be an awesome bleakness about
our work which follows upon all the negative passions it can evoke. But
cancer is bleak and so is Alzheimer's disease. Nursing homes can be bleak
as are hospices where people go to die. If there is a role for humor in
such places and with such conditions as these, then it is not unrealistic
to expect that there is a role for it in jails. If it is possible to laugh
oneself through and out of a rare, debilitating and potentially fatal
disease as Norman Cousins did1 then it seems quite plausible that one
might do much the same with a great deal of crime and the work connected
to it. If there was a positive role for humor in Hitler's death camps then
surely there is a role for it in modern American jails, prisons, and
police work.
Perhaps the following quote from a contemporary thinker on health,
happiness and humor says it best:
"…seriousness is equated with responsibility, when, in fact, I
think we could be much more responsible if we had more joy and laughter in
our lives."
Deepak Chopra
References
Cousins, N., Anatomy of an Illness (New York: Norton, 1979)
Cousins, N.,
Head First: The Biology of Hope (New York:1989)
Frankl, V., Man's Search for Meaning (New York: Pocket Books, 1963.)
Green, L., Making Sense of Humor (Manchester, Connecticut: Knowledge,
Ideas and Trends, 1993)
Bolittan, lee G. and Deal, Terrence E., Refraitting Organizations:
Artistry, Choice and Leadership (San Francisco, CA. Josey- Bass Inc.
1991)
Leno, J., Jay Leno's Police Blotter (Kansas City, Mo.: Andrews and McMeel,
1994.)
Pogrebin, M. and Poole, E., "Humor in the Briefing Room: A Study of
the Strategic uses of Humor Among Police," Journal of Contemporary
Ethnography, Vol. 17, No. 2, July, pp. 183- 210.
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